Scott Speakes - PHP-Policies

PHP-Policies:

Customer has 30 days from the time their chair is received to return the massage chair for a full refund of the purchase price, less original delivery and return shipping costs. Returned massage chair must be accompanied by all original contents, including manual, or the customer will be charged 10% restocking fee in addition to the cost of replacing the missing items. Massage chairs not in the original box cannot be returned. All returns must be accompanied by a Return Authorization Code or they will be refused by our receiving department. Please call to obtain a Return Authorization Code and return shipping call tag. Customers that cancel or refuse delivery of shipped merchandise will be charged for all shipping costs and assessed a 10% restocking fee. Customer must have the chair in transit back to manufacture on or before the 30th day. Any special services such as date certain shipping, inside delivery, lift gate, white glove delivery, or unpacking of merchandise is nonrefundable.

It is the customer's responsibility to thoroughly inspect the chair for any freight damage or manufacturer defects and report to Premier Health Products within 3 days. Chairs damaged in shipping will be exchanged for another new chair at no cost to the customer. Do not discard boxes for 30 days, until you have assembled, inspected and tested the massage chair.

This Limited Warranty shall be void if in the sole discretion of ScottSpeakes.com, the defect was caused by accident, misuse and improper or unauthorized service, alteration or tampering. In addition this Limited Warranty does not cover upholstery or covering, damage or loss resulting from foreign matter or electricity defective due to the above listed circumstances.

Limited warranty does not cover damage or loss resulting from commercial use, such as a hotel, office, or rental use of the product. These products are warranted for Ninety (90) days

The Limited Warranty does not include costs for service calls, including costs for in home service, or any shipping charges.